Terms & Conditions
Terms and Conditions
Last Updated: 23.07.2024
Welcome to the Neo Clean website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our site.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
3. Use of Website
Eligibility: You must be at least 13 years old to use this website.
Account: When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could harm the website or its users.
4. Products and Orders
Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and refund any payment made.
5. Payment
Methods: We accept various payment methods, which will be listed at checkout.
Billing Information: You must provide accurate billing information and promptly update any changes. Incorrect information may result in a delay or refusal of your order.
6. Shipping and Delivery
Shipping: Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers or unforeseen circumstances.
Risk of Loss: All items purchased are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.
7. Returns and Refunds
Please refer to our Refund and Return Policy for detailed information on returns and refunds.
8. Intellectual Property
Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Neo Clean or its content suppliers and is protected by copyright and other intellectual property laws.
License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
9. Limitation of Liability
Disclaimer: The website and its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the website or its content.
Limitation: To the fullest extent permitted by law, Neo Clean shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the website or its content.
10. Indemnification
You agree to indemnify and hold Neo Clean, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the website or any violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Government of India, without regard to its conflict of law principles.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: care@neoclean.co.in
- Phone: +91 87778 22696
- Mailing Address: Block 9, Shanti Park, Aatghara, Baba Lokenath Sarani Road, Kolkata 700152, West Bengal, India.
Thank you for visiting Neo Clean and for complying with our Terms and Conditions.